Agreement to Terms
By accessing and using Elegance Atelier's website and services, you accept and agree to be bound by these Terms and Conditions.
Orders and Payment
- All orders are subject to acceptance and availability
- Prices are in Nigerian Naira (₦) and are subject to change
- Payment must be made in full before work commences on custom orders
- We accept Verve, MasterCard, and bank transfers
Custom Orders
- Custom tailored items are non-refundable
- Fittings must be attended as scheduled
- Final measurements are the customer's responsibility
- We reserve the right to refuse any order
Delivery
- Standard delivery: 5-7 business days
- Express delivery: 2-3 business days (additional ₦15,000)
- Custom orders: Timeline provided during consultation
- We are not responsible for delays beyond our control
Alterations and Returns
We offer complimentary minor alterations within 30 days of delivery for custom orders. Ready-to-wear items may be returned within 14 days in unworn condition with tags attached.
Contact
For questions about these Terms, contact us at:
Email: legal@eleganceatelier.com
Phone: +234 803 123 4567