Agreement to Terms

By accessing and using Elegance Atelier's website and services, you accept and agree to be bound by these Terms and Conditions.

Orders and Payment

  • All orders are subject to acceptance and availability
  • Prices are in Nigerian Naira (₦) and are subject to change
  • Payment must be made in full before work commences on custom orders
  • We accept Verve, MasterCard, and bank transfers

Custom Orders

  • Custom tailored items are non-refundable
  • Fittings must be attended as scheduled
  • Final measurements are the customer's responsibility
  • We reserve the right to refuse any order

Delivery

  • Standard delivery: 5-7 business days
  • Express delivery: 2-3 business days (additional ₦15,000)
  • Custom orders: Timeline provided during consultation
  • We are not responsible for delays beyond our control

Alterations and Returns

We offer complimentary minor alterations within 30 days of delivery for custom orders. Ready-to-wear items may be returned within 14 days in unworn condition with tags attached.

Contact

For questions about these Terms, contact us at:
Email: legal@eleganceatelier.com
Phone: +234 803 123 4567